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Terms & Conditions

Last updated: 25 March 2026

1. Introduction

These Terms and Conditions ("Terms") govern your use of the LogistiqAI platform and services ("Service") operated by Pulse Code Tech Ltd ("Company", "we", "us", or "our"), a company registered in England and Wales under company number 16598257, VAT number 508339976.

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

2. Definitions

  • "Service" means the LogistiqAI platform, including all software, APIs, integrations, and related services.
  • "User" means any individual or entity that accesses or uses the Service.
  • "Founding Member" means a User who registers during the pre-launch founding member period.
  • "Subscription" means the recurring payment plan for access to the Service.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement. By using the Service, you represent that you meet these requirements and that any information you provide is accurate and complete.

4. Account Registration

To use the Service, you must register an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must notify us immediately at info@pulsecode.co.uk if you become aware of any unauthorised use of your account.

5. Service Description

LogistiqAI is an AI-powered business automation platform designed for the haulage and logistics industry. The Service includes, but is not limited to:

  • Automated freight exchange scanning and load matching
  • AI-powered pricing analysis and quoting
  • Driver and fleet management via Telegram and WhatsApp
  • Email management and office automation
  • Scheduling, dispatch, and driver communication tools

The Service operates via secure browser automation to connect to your freight exchange accounts. You are responsible for ensuring you have the right to grant us access to these accounts.

6. Founding Member Terms

Founding Members are entitled to:

  • Locked-in pricing for the lifetime of their subscription (as long as the subscription remains active and uninterrupted)
  • Priority onboarding and personal setup assistance
  • Direct input on product development and feature requests

Founding Member pricing is non-transferable and applies only to the original registrant's account. If a subscription lapses for more than 30 days, founding member pricing may be forfeited.

7. Subscription & Payment

The Service is offered on a subscription basis. Fees are as published on our pricing page at the time of subscription. All prices are quoted exclusive of VAT unless otherwise stated.

Subscriptions renew automatically unless cancelled at least 7 days before the renewal date. We reserve the right to adjust pricing for new subscribers, but existing subscribers will retain their agreed rate.

8. Free Trial & Money-Back Guarantee

Founding Members are entitled to a 30-day money-back guarantee from their activation date. If you are not satisfied, contact us within 30 days for a full refund. This guarantee applies once per User.

9. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable regulations
  • Attempt to gain unauthorised access to our systems or other users' accounts
  • Interfere with or disrupt the integrity or performance of the Service
  • Use the Service to send unsolicited communications or spam
  • Reverse-engineer, decompile, or disassemble any part of the Service
  • Resell, sublicense, or redistribute access to the Service without our written consent

10. Intellectual Property

All intellectual property rights in the Service, including software, algorithms, designs, trademarks, and content, are owned by Pulse Code Tech Ltd or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the Service for its intended purpose during your active subscription.

11. Data & Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection, processing, and storage of your data as described therein.

You retain ownership of your data. We do not sell your data to third parties. We process your data solely to provide and improve the Service.

12. Third-Party Services

The Service integrates with third-party platforms including freight exchanges, Telegram, WhatsApp, Google Maps, and email providers. We are not responsible for the availability, accuracy, or conduct of these third-party services. Your use of such services is subject to their respective terms and conditions.

13. Limitation of Liability

To the maximum extent permitted by law:

  • The Service is provided "as is" and "as available" without warranties of any kind, express or implied.
  • We do not guarantee that the Service will be uninterrupted, error-free, or that any AI-generated quotes, pricing suggestions, or load matches will result in profitable outcomes.
  • Our total liability for any claims arising from your use of the Service shall not exceed the total fees paid by you in the 12 months preceding the claim.
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.

14. Indemnification

You agree to indemnify and hold harmless Pulse Code Tech Ltd, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, your breach of these Terms, or your violation of any third-party rights.

15. Termination

We may suspend or terminate your access to the Service at any time if you breach these Terms. You may cancel your subscription at any time by contacting us. Upon termination, your right to use the Service ceases immediately, though we will retain your data for a reasonable period to allow retrieval.

16. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact

For questions about these Terms, contact us:

  • Email: info@pulsecode.co.uk
  • Phone: 020 3633 1955
  • Company: Pulse Code Tech Ltd, registered in England & Wales, Company No. 16598257
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© 2026 LogistiqAI. A product of Pulse Code Tech Ltd. Registered in England & Wales. Company No. 16598257. VAT No. 508339976.

Contact Us
info@pulsecode.co.uk 020 3633 1955
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